Shipping & Delivery
Thank you for choosing our store! We aim to provide a seamless delivery experience. Please review our delivery terms to understand how your order will be processed and shipped.
- We use Australia Post for all our deliveries.
- Standard delivery typically takes 3-7 business days, depending on your location.
- Express delivery options are available at an additional cost, with delivery times usually between 1-3 business days.
- Delivery fees are calculated at checkout based on the selected delivery method and your location.
Processing Times
- Orders are typically processed within 1-2 business days after purchase.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Conditions
- Please ensure that your delivery address is correct and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
- If Australia Post cannot deliver to your location, your order will be returned to us, and we will contact you to arrange alternative delivery options.
Delivery Issues
- In the rare event that your package is delayed, lost, or damaged during transit, please contact us within 14 days of the expected delivery date so we can assist you with a resolution.
Contact Us
- Email : Info@threadrun.com.au
- Phone : +61 406 071 257
