Terms and Conditions

Welcome to Thread Run! By using our website and services, you agree to be bound by the following terms and conditions. Please read these terms carefully before making a purchase. If you do not agree with any of these terms, please refrain from using our site.

1. General

  • This website is operated by Thread Run. Throughout the site, the terms “we,” “us,” and “our” refer to Thread Run.
  • By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including any additional terms and policies referenced herein.

2. Eligibility

  • By placing an order on our website, you confirm that you are at least 18 years of age or have parental consent to make purchases from us.

3. Products and Pricing

  • We make every effort to display accurate product descriptions and pricing. However, we do not guarantee that product descriptions or other content on our site is error-free.
  • Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice.

4. Orders and Payment

  • By placing an order, you agree to provide accurate and complete information, including your payment details.
  • We accept payments via Square payment gateway
  • We reserve the right to refuse any order for any reason, including but not limited to product availability, errors in the product description or price, or suspected fraud.

5. Shipping and Delivery

  • We ship within Australia using Australia Post. Estimated delivery times and shipping costs are provided at checkout.
  • We are not responsible for delays caused by factors beyond our control, such as postal service delays or customs inspections.
  • You will receive tracking information once your order has been dispatched.

6. Returns and Refunds

  • Our return policy allows for returns within 30 days of receipt. Items must be unused, unworn, and in their original packaging.
  • To initiate a return, please contact us at info@threadrun.com.au.
  • Refunds are processed within 7-10 business days upon receipt of returned items. Original shipping costs are non-refundable.

7. Privacy

  • We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and disclose your personal information.

8. Intellectual Property

  • All content on our website, including text, graphics, logos, images, and software, is the property of Thread Run or its content suppliers and is protected by copyright laws.
  • You may not reproduce, duplicate, copy, sell, or exploit any portion of our website or services without express written permission from us.

9. Limitation of Liability

  • Thread Run shall not be liable for any damages that result from the use of, or the inability to use, the materials on our website, even if Thread Run has been advised of the possibility of such damages.

10. Indemnification

  • You agree to indemnify, defend, and hold harmless Thread Run, its affiliates, officers, directors, employees, and suppliers from any claim or demand, including reasonable attorney’s fees, made by any third party due to your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

11. Changes to Terms and Conditions

  • We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our website and services following any changes indicates your acceptance of the updated terms.

12. Contact Information

  • For any questions regarding these terms, please contact us at:
    Email: info@threadrun.com.au
    Phone: +61 406 071 257
    Address: 31 Covella Boulevard, Greenbank, 4124, Queensland, Australia